BURLINGTON — Terry-Lynn Parker and her husband had planned a move to their new condominium last year with care: including a renovation that would see the installation of $8,000 in new hardwood flooring. But a within days of the installation, she says it was clear something was wrong.

“In the beginning they tried to say it was humidity,” said Parker, pointing to large gaps between the bamboo strip hardwood installed throughout the couple’s seventh-floor condominium unit. Walking through the apartment, floorboards squeak and buckle under foot.

Lumber Liquidators customer unhappy with poorly installed floors

By Sean O’Shea (Global News)